Small Office Furniture

Terms & Conditions

Installation & assembly

Assembly is required on most of our products. Full instructions will be supplied with all orders and the step by step guide should always be followed. We have chosen easy assembly products for your own convenience.

Chair Maintenance

To ensure the structural integrity of your chair is maintained for as long as possible we recommend that the following checks are carried out every 2-3 months:
• All bolts and hand wheels are checked and tightened if necessary.
• The adjustability of the chair should be checked to ensure all levers work and the chair can be easily adjusted to suit the user.
• The base and castors are often subject to much neglect. It is important that they are checked for any sign of wear or tear and replaced where required.

Prices

Price quoted includes free delivery anywhere within the Republic of Ireland, excluding Northern Ireland. The prices invoiced will be those currently charged by the seller at the date of despatch. All Prices are quoted and Invoiced in Euros. Although every effort is made to ensure the prices stated in the website are correct, should an error on price occur, and an order is placed, you will be informed and given the option of continuing the order at the correct price or cancelling the order. All prices are subject to VAT@ 21%. All packing is non-returnable. (Please see: Recycling of Packaging & Materials)

Point of Delivery

In accordance with normal transport practices all goods will be delivered to the goods inwards department or reception on the ground floor and off-loading facilities must be provided by the customer. For residential customers delivery will be made to main door of premises and cannot be taken any further. Installation of Items is not included in the price & is a service that Small Office Furniture Ltd is unable to provide. Please note that a signed consignment note constitutes delivery of goods. Please check that the number of boxes received, corresponds with the delivery note before signing. Please advise the delivery driver of any damages or shortages, failing that please see (claims and returned goods).

Proof of Address

Please note that on orders of high value proof of address & ID will be required to process the order further. A copy of these items can be emailed to orders@smallofficefurniture.ie. Please contact us directly @ 01-8928028 if you require any further assistance with this. Please note this is security against credit card fraud and is in place to to help the customers of Small Office Furniture. Orders will be processed in the same time frame following the completion of this request.

Delivery Times

Orders placed before 11:00 mid-day (Monday – Friday) will be delivered within 4 working days. Orders placed outside these times to be processed and shipped on the following working day for delivery with in 4 working days. Order processing will be closed after 5pm Monday – Friday, Weekends and Bank Holidays & Public Holidays. Due to traffic congestion and matters out of our hands deliveries may be delayed. Delivery time is from 9am to 5:30pm Monday to Friday, Customers are requested to be available for the period to receive delivery. No weekend or bank holiday delivery service available.

Customers maybe contacted by delivery driver to ensure person is at delivery address. Missed Deliveries will be returned to Transport Warehouse (Nationwide Locations) for re delivery. All Seating is delivered by An Post Parcel Services, Undelivered packages will be returned to your local postal depot for collection. An Post will leave a note for missed deliveriers. Please Note: Repeat missed deliveries due to incorrect delivery information from the customer maybe charged additional transport costs.

Privacy Policy

As part of our ongoing effort to provide the best in content to you, the user, www.smallofficefurniture.ie has outlined the following information to address online privacy and consumer protection:

We do NOT share e-mail addresses, obtained via communication with visitors to www.smallofficefurniture.ie, with anyone.

We make no effort to identify public users of www.smallofficefurniture.ie. No identifying data is disclosed to any third party for any purpose. Data that we collect is used only for server administration and Web protocol research.

While we will strive to deliver content and advertising that are specifically relevant to you, our pledge is that www.smallofficefurniture.ie, will not release personal data to anyone else without consent. If others want this information, including your name or your email address, only you can choose to give it to them.

As is typical, we log http requests to our server. This means that we know the originating IP (e.g. 12.12.10.1) address of an agent requesting a URL, the visitor's domain name, referral data, and browser and platform type. We do not log the specific identity of visitors. We occasionally analyse the log files to determine which files are most requested.

We use cookies to provide useful features on our website for our customers (for example, they enable us to personalise your visit to our website, and to store the basket contents). Cookies themselves do not personally identify users (although they do identify a user's computer). Most browsers are initially set to accept cookies. If you prefer, you can set yours to refuse cookies. However, you will not able to take full advantage of the website's functionality if you do so. We therefore recommend that you leave the facility to receive cookies switched on.

Stock

In the event that the goods ordered are in stock, the delivery time is equivalent to the processing time plus transport time. Should the goods ordered not be in stock, processing and transportation time should be added to the time needed for the goods to arrive. Should the initial delivery time be exceeded, the Customer will be informed of a new time as soon as Small Office Furniture Limited has been informed. Consequently the Customer will have the option of choosing between the cancellation and the refunding of the order.

Please not that the Next Day Delivery service is not available on any products that end with "AR" in the code. There is a 4-5 working day lead time on these products. (Please also see "Proof of Address" on this product for further information).

Payment Terms

Preferred method of payment is by credit/debit card. We accept VISA, MasterCard & Laser / Debit Card.

Property of the goods remains with Small Office Furniture Limited until full payment has been received and transactions has been authorised.

Credit Card Security

We take your privacy concerns seriously. We abide by the Irish and EU Rules on Data Protection. If you have any further queries regarding privacy, please contact our customer service team via the Contact Us link on our website.

Your information is used strictly for internal purposes. We collect basic login data (e.g. email address, password, company name) when you register with us. This information is used to identify our customers and to send order confirmations. We collect delivery and billing information (i.e. billing/delivery addresses, phone number) at the Checkout page in order to process your order and to contact you should there be a problem with your order.

When orders are placed via credit card, payments are taken at the time the order is placed.

Credit card transactions are handled by a third-party financial institution that receives the credit card number and other personal identifying information only to verify the credit card numbers and process transactions.

Proof of Address

Please note that on orders of high value proof of address & ID will be required to process the order further. A copy of these items can be emailed to orders@smallofficefurniture.ie. Please contact us directly @ 01-8928028 if you require any further assistance with this. Please note this is security against credit card fraud and is in place to to help the customers of Small Office Furniture. Orders will be processed in the same time frame following the completion of this request

Retention of ownership

Property of the goods remains with Small Office Furniture Limited until full payment has been received and transactions has been authorised.

Guarantee

Except as herein expressly provided and as provided by law, the seller does not supply goods with the benefit of any term, warranty or condition, express or implied, as to the merchantability of the goods or their suitability for any purpose whatsoever. As far as it is able the seller will assign to the buyer all rights conferred on it by any of its suppliers. Insofar as quality of materials used in goods manufactured for the seller is concerned, the seller shall have the option to repair, replace (or at its sole discretion refund to the buyer the price of the goods without any further liability) parts agreed by it as being defective, and which have been returned to it, carriage paid, within a minimum period of 1 year from the date of delivery to the buyer’s works. Goods subjected to fair wear and tear, misuse, defective maintenance, alteration or modification, are excluded from this guarantee. Goods covered are subject to single shift working only. In no case shall the liability of the seller hereunder exceed that of the actual manufacturer of the particular goods or parts thereof. Any liability on the part of the seller is subject to terms of payment being met.

Technical description and date

Such descriptions whilst given as a guide, in good faith, are subject to alteration by the seller without notice. In particular all weights and dimensions are approximate only unless otherwise stated. All maximum load capacities stated are for evenly distributed loads only.

Claims and Returned Goods

Notification of non-delivery must be made in writing within 7 days of invoice date and for shortages or damage within 48 Hours of receipt of goods to sales@smallofficefurniture.ie . Failing this no claims will therefore be entertained. Goods will be accepted back for credit only with the express permission of Small Office Furniture Limited. Please contact us for instructions on point of delivery. Our usual refund policy does not apply to made-to-order products, which cannot be returned or exchanged unless faulty. The above conditions do not affect your statutory rights when goods are faulty, or not as described. Goods must be returned in their original packaging, unused, unassembled and in a re-saleable condition. Credit shall not be given for goods received damaged. The buyer shall unless otherwise stated be responsible for the cost of the return carriage of all goods returned which shall be at the risk of the buyer until actual receipt of the goods to Small Office Furniture Limited. Proof of return delivery will remain with the buyer. We reserve the right to charge for incomplete returns, orders placed in error or not wanted.

Contact

Direct contact can be made to Small Office Furniture Limited by email sales@smallofficefurniture.ie or by post to Small Office Furniture Limited, Unit K22, Drinan Enterprise Centre, Swords Enterprise Park, Swords, Co. Dublin. (Office Hours Monday to Friday - 9am to 5:30pm). Closed bank holidays and public holidays. 

Recycling of Packaging & Materials

Our manufactures pride ourselves on setting the highest standards when developing new products. These high standards apply not only to the quality of the products themselves, but also to the environmental impact of their production. From packaging to plastic, we strive to ensure that all of our products make use of recycled materials.

This includes:

- The cardboard and plastic used for packaging
- The plastic components
- The wood used in our products (Seating Only)

Phone: 01 - 8928028

Email: sales@smallofficefurniture.ie

Postal Address:

Unit K 22 Drinan Enterprise Centre

Swords Enterprise Park

Swords

Co. Dublin

Registered In Ireland: 469524